About us

At A1 Coordination, we strive to provide sensible, sustainable, and practical solutions for those needing NDIS Support and Coordination. We expect high standards from our network of support workers and do this by modeling best practices and collaboration. As a registered NDIS provider, we are committed to upholding these standards to ensure the best outcomes for our clients.

Family Oriented

A1 Coordination is a NDIS Support Service Provider tailoring NDIS plans with a focus on getting clients achieving their ability goals and working with support workers and your family to create a better living environment. Owner/Director Kristy Cook is a qualified Nurse/ Support Coordinator passionate about supporting NDIS plans using a wide network of support workers to ensure clients receive the best of care. She is a passionate mum and wife and understands the value of living a fulfilling life with support from family and professionals.

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A Registered NDIS Support Coordination Provider

A1 Coordination is proud to be a registered provider under the National Disability Insurance Scheme (NDIS). Our registration ID is 4050129154. This recognition ensures that we adhere to the highest standards of quality and safety in our service delivery. By meeting the rigorous guidelines set by the National Disability Insurance Agency (NDIA), we provide our clients with the peace of mind that they are receiving support that is committed to their well-being and success.

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Kristy Cook

Director / Owner

It's not about us, it's about them! 

Our clients. 

-Kristy

About Our Founder

Kristy is passionate about supporting those in need and has done this as a Nurse for over 20 years. She started A1 Coordination to provide a high standard of service to NDIS clients and fulfil a gap in the sector where clients needed better coordination of their NDIS plans and supports. 

When Kristy began to think about a different pathway for her vocation, she started to consider what it would feel like to be halted or disadvantaged in life and have barriers preventing you from living the way you want. Her journey was leading her away from traditional nursing towards a more holistic approach to medicine and care, and she wanted to help others.

Kristy already had connections with those in the NDIS sector and was curious about the work they did, so she progressed to develop A1 Coordination.

A1 Coordination was created out of a passion to set up services for people with a difference. Kristy knew that her previous business acumen would enable her to quickly and efficiently create a business that supports people in the right way. She got busy understanding the NDIS and its various advantages and went to work building her networks and starting to see clients and review their plans. She found that with compassion, commitment, integrity, and service, she could make a difference.

Kristy’s commitment to providing the highest standard of care led A1 Coordination to become a registered NDIS provider. Under her leadership, the company continues to uphold the principles of quality, integrity, and compassion, ensuring that every client receives the support they deserve.

Coordinating NDIS Client Plans is more than numbers and supports. It’s people’s lives and the lifestyle goals they want to achieve. We, outside of that world, cannot begin to imagine what a client will want or not. So we must acknowledge their individual goals and work with them to create a world they feel comfortable living in. 

Therefore when we work with families and clients, we listen and do the best on matching the supports needed with the lifestyle choices of our clients. This can change over time, therefore it is important that as a coordinator I am monitoring client needs and working with support workers to provide the right supports, at the right time, for the right need, within the plan that they have. 

This process can be a balancing act, but with professional help, we can work together and take the pressure and burden away from those suffering and start clients on a diverging pathway to a better and fulfilling life. 

OUR WHY

Core Principles


At A1 Coordination we provide our services with our core principles always at the forefront of our minds and connected to whatever we do. 

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Compassion

We sympathise with clients and listen to their needs willingly and openly. We strive to view the world in your eyes, ears and feet and remain inclusive and open. 

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Commitment

We strive to set and reach goals in a realistic timeframe and ensure we have vision on the supports you need and when you need them. 

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Integrity

We are honest with our approach and do not over-commit. We will do what we say we will do, and conduct ourselves with transparency and honesty. 

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Service

We will always remain service focussed. This is about you, not us. We put you in control and then support you with high quality service to reach your goals. 

Meet Our Team

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